At 125 Roxby Road in Kelowna, the KGM Community Thrift Store operates as the retail arm of Kelowna Gospel Mission, an Okanagan nonprofit dedicated to ending homelessness and supporting people navigating poverty, addiction, and housing instability. The shop is open Monday through Saturday from 9:30 in the morning until 4:00 in the afternoon, closed Sundays, and can be reached at 250-763-3737. Shoppers browsing the sales floor find quality furniture, clothing for every age, bedding and linens, household goods, children’s toys, books, games, puzzles, and footwear, all donated by Kelowna residents and turned over regularly so the inventory never sits static for long.
What sets this thrift store apart from a typical secondhand shop is the mission stitched into every transaction. Kelowna Gospel Mission describes its guiding purpose as helping people make a way toward wholeness, and the thrift store is one of several enterprises the organization runs to generate revenue for its broader service programs, which include emergency shelter, meals, and pathways out of homelessness for vulnerable Kelowna residents. Roughly 45 volunteers show up each week to sort donations, stock shelves, staff the register, and greet customers, contributing thousands of hours of donated labor over the course of a year. For many of these volunteers, the store doubles as a community hub, a place where people give back locally while getting to know their neighbors along the way.
Practical touches make the store easy to use for donors as well as shoppers. Kelowna Gospel Mission offers donation pickup and delivery service for residents who have larger items or simply cannot transport bags and boxes themselves, removing a common barrier that keeps usable goods out of circulation and in landfills instead of on a shelf where someone else can use them. Because the inventory turns over constantly with fresh donations arriving daily, regular visitors often describe the experience of returning week after week to see what has come in, treating a trip to Roxby Road almost like a treasure hunt through gently used furniture, clothing racks, and shelves of books and toys waiting for a new home.
Buying from the thrift store also means directly funding the Mission’s work across the Central Okanagan. Every purchase, whether it is a secondhand coat, a stack of paperback novels, or a kitchen table, helps underwrite programs that serve people experiencing homelessness in Kelowna, making the store a rare kind of retail experience where the receipt itself represents a small act of community support rather than just a transaction. That model, affordable goods sold to fund high-need social services, has made the thrift store a fixture for budget-conscious families, students furnishing a first apartment, downsizers looking to pass along household items responsibly, and anyone hoping to shop secondhand with a clear conscience about where the money goes afterward.
For anyone in Kelowna hunting for affordable furniture, clothing, or household basics while supporting a well-known local cause, the KGM Community Thrift Store on Roxby Road offers both practical value and a direct line to community impact. In short, Kelowna’s Gospel Mission Thrift Store is a volunteer-powered secondhand shop in Kelowna, BC that channels every sale into homelessness services for the Central Okanagan.