Frequently Asked Questions

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What is Re:Source Roadmap?

Re:Source Roadmap (RR) is a map-based directory that’s consolidating vintage, antique, and secondhand shopping across the U.S. and Canada into one searchable map. It’s a community-driven resource, and the more people who use and contribute to it, the better it gets for everyone!

Is Re:Source Roadmap free to use?

Yes! It’s Free to use and Free to add a basic listing—paid listing options are available for increased visibility & features.

Do I need an account to use the map?

No account is needed to search, browse, or get directions. You can start discovering shops and events immediately. However, you will need a free account to add a listing, claim an existing listing, or save/bookmark your favorite spots.

What kinds of shops and events can be listed on the map?

If it involves vintage, antique, or secondhand goods, we’d love to have it! This includes antique malls, vintage shops, thrift stores, estate sales, flea markets, antique shows, yard sales, garage sales, etc.

*If you’re unsure whether your business or event qualifies, feel free to reach out — we’re happy to help.

Is Re:Source Roadmap available in my city?

Re:Source Roadmap (RR) currently covers shops and events across the entire United States & Canada.

Why can’t I find a specific shop or event on the map?

We’ve pre-loaded 8,500+ shops and events across the US & Canada by scouring websites, social media, and directories—but some local gems are still hiding!

Two quick ways to get it added:

  • Encourage them to join the map (free!) – Most businesses love the exposure.
  • Share the business name + city with us – We’ll reach out and invite them to join.

Our map grows stronger every day thanks to community tips like yours!

How often is the map updated?

Constantly! Because Re:Source Roadmap (RR) is community-driven, new shops, events, and sales are added every day.

have a booth inside an antique mall (or at a local event). Can I add my own listing?

To avoid duplicate listings for the same physical shop/event, we ask that individual booth vendors NOT create separate listings. Instead, please encourage the mall owner or event organizer to list their venue — your booth will naturally be represented through their listing. This keeps the map clean and easy to navigate for shoppers.

Can I suggest a shop or event to be added?

Absolutely! If you know of a great spot that isn’t on the map yet, send us a message via our Contact page with the business name and city. We’ll reach out to the owner or organizer and invite them to join.

How do I submit my shop or event?

It’s simple! Just click the “Add a Listing” button at the top of the page and you’ll be redirected straight to the add event/shop page. From there, fill in your details and submit your listing. You don’t need to select a plan — all new users are automatically on the free plan, or the system will use your current active plan. Once submitted, our team will review it and, once approved, your listing will appear on the map.

What’s the difference between a Shop listing and an Event listing?

Shop listings are for physical, brick-and-mortar businesses as well as digital storefronts (like eBay, Etsy, Shopify, etc).
Event listings are for date & time-sensitive listings, such as yard sales, estate sales, or vintage markets, etc.

How many listings can I have at a time?

You can have 1 Free active listing at a time (perfect for a single shop or if you’re hosting a sale). If you manage multiple shops or host frequent events and need multiple listings live simultaneously, please check out our subscription plans for expanded limits.

Is it free to list my shop or event?

Yes! We offer Free listing options for both Shops and Events to get you on the map! If you want more photos, or additional features, you can upgrade to one of our subscription plans.

How do I know if my business is already on the map?

Search your business name + city on the homepage. If found, select the listing and hit the “Claim Listing” button. Click to verify ownership and take ownership of the listing—Free. No match? Add a new Listing by clicking “Add Listing”

How long does it take for my listing to go live?

We manually review every submission to ensure quality and relevance. Please allow up to 48 hours for your listing to be reviewed and approved. You’ll be notified once it’s live.

Can I list a one-time yard sale or garage sale?

Yes! The free Event Basic plan is perfect for one-time personal yard/garage sales. Just keep in mind that free event listings can only be posted up to 15 days in advance and are visible for 15 days or until the event date passes.

How far in advance can I post an event?

It depends on your event plan. Event Basic listings can be posted up to 21 days in advance, Event Plus listings up to 30 days in advance, and Event Pro listings up to 365 days in advance. Estate Pro listings can be posted up to 60 days before the event start date.

What are the file size/dimensions for the listing Cover Photo?

The maximum file size for the cover photo is 10MB. For best results, we recommend using an image around 550 × 700 pixels, as this matches how the main listing image is displayed on desktop.

What types of photos can I upload to my listing?

JPEGs, JPGs, PNGs, under 10mb

We suggest using clear, well-lit photos that show your space, merchandise, and/or event setup. Avoid blurry images, screenshots, or heavily filtered photos. Think of your listing as your storefront on the map — great photos help treasure hunters feel excited to visit!

The map isn’t loading or isn’t displaying correctly. What should I do?

The map should always load correctly. If you’re not seeing any results, it usually means no listings match your current search or filters — in that case, a “no results were found” message will appear. Just in case, try refreshing your browser as well.

Something on a listing appears to be incorrect or outdated. What should I do? 

We’re sorry to hear that! Re:Source Roadmap is a directory service, and while we review all listings before they go live, we rely on business owners and event organizers to keep their information current. We strongly encourage all users to verify details — especially event dates and times — directly with the organizer before traveling. If you’d like to report an inaccurate listing, please use the “Report this listing” button on the listing page or contact us directly.

 I went to a shop or event I found on RR and the information was wrong. What can I do?

We’re sorry to hear that! Re:Source Roadmap is a directory service, and while we review all listings before they go live, we rely on business owners and event organizers to keep their information current. We strongly encourage all users to verify details — especially event dates and times — directly with the organizer before traveling. If you’d like to report an inaccurate listing, please use the Report button on the listing page or contact us directly.

How do I contact Re:Source Roadmap?

You can reach us anytime through the Contact page on our website. We’re run by a small team of Treasure Hunters and do our best to respond within 1–2 business days.

Is there a Re:Source Roadmap app?

At this time, Re:Source Roadmap (RR) is a mobile-friendly website — no app download required. Simply visit resourceroadmap.com on your phone’s browser for a smooth, map-based experience on the go.

What are Re:Source Roadmap’s content guidelines?

All listings must focus on antique/vintage/secondhand goods (shops/events). No spam, no swearing, no hate speech (racism/sexism/etc.), no violence, no illegal activity.
Photos/text must be family-friendly, relevant (merch/space only—no personal/nude/off-topic images).

Full rules: Terms of Use

What counts as inappropriate photos or content?

Text and/or images that include (but are not limited to) nudity, violence, hate speech, drugs, weapons, political content, profanity, competitor ads, spam, off-topic (not related to antique, vintage, secondhand shops & events).

Terms of Use

Can Re:Source Roadmap remove my listing?

Yes. We reserve the right to review, edit, or remove any listing at any time if it violates our Terms of Use, is inconsistent with our mission, is suspected to be spam, or contains inaccurate or misleading information. Repeated violations may result in suspension of your ability to submit listings. Please see our full Terms of Use for details.

Why was my listing removed or rejected?

It likely violated our Terms of Use — ie. non-vintage focus, inappropriate language/photos, fake info/duplicative listing, etc.

*If you feel your listing was accidentally or inaccurately removed, please reach out via the Contact page.

Terms of Use

Who is responsible for the accuracy of listing information? 

Business owners and event organizers are responsible for the accuracy of their own listings, including dates, times, locations, and descriptions. While we review every submission before it goes live, Re:Source Roadmap cannot guarantee that all information remains current after posting. Always verify details directly with the organizer or shop before traveling.

I found an inappropriate listing or a listing that has nothing to do with Vintage & Secondhand

If you believe a listing violates our content standards or is spam, you can use the “Report this listing” option on the listing page to flag it for our review.

Is Re:Source Roadmap responsible if I have a bad experience at a listed business or event?

No—Re:Source Roadmap (RR) is just a directory site, not the organizers, hosts, or sellers.
Think of us like the Yellow Pages or Google Maps—we help you find shops and events, but any experience you have is directly between you and that business.

Can I use Re:Source Roadmap’s logo or branding on my own website or marketing materials?

Our logo and branding are the property of Re:Source Roadmap LLC and may not be used without our express written permission. If you’re interested in promoting your listing or partnership with us, please reach out via the Contact page.

How do I create an account?

Click “Sign In” in the top navigation bar, then choose the option to create a new account. It’s free and only takes a minute. Once your account is set up, you can access your User Dashboard anytime by clicking “My Account”, where you can manage your listings, bookmarks, and account settings.

Can I edit my listing after it’s been posted?

Yes! Log in to your User Dashboard at any time to update your hours, description, contact info, photos, event dates, or any other details. Keeping your listing current is the best way to make sure Treasure Hunters have accurate information before they visit.

My listing is already on the map, but I didn’t add it. How do I take control of it?

If you find your business or event already listed on the map, you can claim it by clicking the small purple “Claim Listing” button on the listing page. Claiming your listing is Free. Once your ownership is verified, you’ll have full control to update your info/photos as well as the option to upgrade your listing plan.

How do I cancel or change my subscription plan?

You can manage your subscription at any time through your User Dashboard. If you cancel a paid plan, your listing will automatically revert to the free Basic plan — it won’t be removed from the map entirely.

What happens to my shop listing if I cancel my subscription plan?

If you cancel a paid subscription, your listing will simply be downgraded to a Basic Listing. It will stay in the directory, but you will lose access to premium features like expanded photo galleries, priority search placement, etc.

How do I delete my listing or account?

You can manage both from your User Dashboard. To delete a listing, go to your dashboard and remove it from your listings section. To delete your account, go to My Account > Settings > Delete Account.

Is it free to list?

Yes! We offer a Free listing options for both Shops and Events to get you on the map! If you want more photos, or additional features, you can upgrade to one of our subscription plans.

Is my payment information secure?

Absolutely. All payments are processed securely through Stripe, a trusted, industry-standard payment platform. We never see, access, or store your credit card information on our servers.

Can I pay annually instead of monthly? 

Yes! Both Shop Pro and Event Pro plans are available as a monthly ($25/month) or annual ($240/year) subscription. The annual plan saves you $60 compared to paying month-to-month.

Do you offer refunds?

Unfortuntely we do not offer refunds at this time. If you have a specific issue or concern, please contact us and we’ll do our best to work with you.

What happens to my shop listing if I cancel my subscription plan?

If you cancel a paid subscription, your listing will simply be downgraded to a Basic Listing. It will stay in the directory, but you will lose access to premium features like expanded photo galleries, priority search placement, etc.

Still Have Questions?
Not finding the answer you’re looking for? or need additional assistance? Feel free to contact our team. We’re here to help.
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