Michael T. Chamberlain built Hertel Home Consignment around a simple idea: pre owned furniture and home decor can be just as design forward as anything sold new, provided someone with an eye for curation is doing the selecting. Chamberlain, who brings a background in design and floristry to the business, serves as CEO and has grown the company into a two location operation in Western New York, anchored by a flagship store on Hertel Avenue in Buffalo with a second boutique location in the suburb of Williamsville.
The inventory spans the full range of what fills a home. Shoppers find furniture pieces from sofas and dining sets to accent chairs, along with area rugs, chandeliers and other lighting, mirrors, wall art, and smaller home accents that round out a room. A notable share of the stock leans toward the finer end of secondhand goods, including jewelry, china, and crystal, plus draperies and home fragrance products for shoppers pulling together a complete refresh rather than a single piece. Because everything arrives through consignment, the mix changes continually, and regulars often check back to see what has just come in from a recent estate or a homeowner’s redesign.
Beyond retail, Hertel Home Consignment has expanded into design services, offering consultation for customers looking to refresh a single room or take on a full home redesign. That combination, a consignment showroom paired with in house design expertise, lets the business serve two different kinds of customers at once: bargain hunters looking for a well made piece at a fraction of its original price, and homeowners who want guidance on how to put a space together and would rather source furnishings secondhand than buy everything new.
The recognition has followed the model. Buffalo Spree named the store Best Home Decor Store in 2019, and Buffalo News selected it as Best Furniture Store in 2023, honors that reflect a sustained local reputation built over multiple years rather than a single good season. For consignors, the business offers a way to pass along quality furniture and decor to a new home rather than letting it sit in storage or go to a landfill; for buyers, it means access to higher end pieces, from chandeliers to designer accent chairs, priced well below retail.
Both locations serve the greater Buffalo area, giving shoppers on the east side near Hertel Avenue and those in the northern suburbs around Williamsville a convenient option close to home. Whether the goal is finding one statement piece, like a chandelier or an accent mirror, or furnishing several rooms at once with a coordinated look, Hertel Home Consignment positions itself as the region’s go to source for affordable, design conscious secondhand furnishings. Put simply, Hertel Home Consignment is a Buffalo area, award winning consignment furniture and home decor retailer with two Western New York showrooms and an in house design service led by CEO Michael T. Chamberlain.
